OPERATIONS MANAGEMENT

Operations Management (OM) is a business course that focuses on how organizations plan, produce, and deliver goods and services efficiently.

In simple terms, it teaches how companies make things work smoothly day-to-day—like turning raw materials into finished products or delivering services to customers on time and at low cost.

What you learn in an Operations Management course

You typically study how to:

• Design and manage production systems (factories, service processes)

• Control quality of products/services

• Manage inventory and supply chains

• Improve efficiency and reduce waste

• Plan capacity, scheduling, and workflow

• Use data and analytics for decision-making

Where it is used

Operations Management is important in:

• Manufacturing companies (cars, electronics, textiles)

• Service industries (banks, hospitals, hotels)

• Logistics and supply chain companies (delivery, shipping)

Eligibility for an Operations Management course depends on the level you want to study:

1. Diploma / Certificate level

• Usually: 10th pass or 12th pass

• Basic maths and English knowledge is enough

2. Undergraduate (UG) degree – BBA / B.Com / B.Sc (Operations / Supply Chain / Business Management)

• Must have completed 12th standard (Higher Secondary)

• Any stream: Commerce, Science, or Arts (varies by college)

• Some colleges prefer basic mathematics or business studies

3. Postgraduate (MBA / PGDM in Operations Management)

• Must have a Bachelor’s degree in any discipline

• Common entrance exams (in India):

  • CAT / MAT / XAT / CMAT / GMAT (depends on college)

• Work experience is optional but can be helpful in some institutes